Work involves evaluating the paintwork on a vehicle for damage and identifying appropriate paint refinish to repair the vehicle in a vehicle repair or vehicle loss assessment environment. Vehicles may include light vehicles, commercial vehicles, heavy vehicles, agricultural and plant equipment, recreational vehicles and motorcycles.

ELEMENT

PERFORMANCE CRITERIA

1. Prepare for work

1.1. Work instructions are used to determine job requirements

1.2. Workshop and workplace workplace health and safety (WHS) requirements and workplace environmental practices and policies are read and complied with

1.3. Workplace policies and procedures, legal requirements, and manufacturer and component supplier specifications are read and interpreted

1.4. Safety equipment, tooling equipment, and materials and equipment are selected and checked

2. Assess vehicle paintwork for damage

2.1. Vehicle to be inspected is located

2.2. Preferred inspection method is determined that conforms to workplace policies and procedures, legal requirements, and specifications of vehicle manufacturer or component suppliers

2.3. Paintwork is inspected to identify vehicle paintwork damage and potential paint problems

2.4. Vehicle is inspected in line with workplace policies and procedures, legal requirements, specification of vehicle manufacturer or component suppliers, WHS requirements and workplace environmental practices

3. Gather data and specifications

3.1. Painting specifications are identified and documented

3.2. Staff and management are consulted to identify additional or altered specifications

3.3. Existing paint refinish materials and equipment are evaluated

3.4. Data and specifications are compiled and documented

4. Evaluate and select materials, equipment and processes

4.1. Materials and equipment options are determined

4.2. Materials and equipment are assessed for quality finish and conformity to standards

4.3. Specifications of materials and equipment are compared for performance and cost

4.4. Commercial, environmental and safety impact of materials and equipment selected is determined

4.5. Materials, equipment and processes are selected based on performance, cost, specifications and impact comparison

4.6. Repair process is documented as required by workplace policies and procedures, and legal requirements

Required skills

technical skills to:

evaluate the paintwork of a damaged vehicle

use materials, equipment, processes and workplace technology

communication skills to consult with staff and management regarding research and data gathering

literacy skills to:

analyse information relating to paintwork materials and equipment

interpret technical specifications

analyse regulatory, environmental and safety procedures, best practice and future trends

research and document evaluation results

numeracy skills to:

gather data

compare results and potentials

planning skills to:

organise activities

systematically identify, research and evaluate options

problem-solving skills to identify potential technical and procedural problems and variables

team skills to work effectively and cooperatively with others

Required knowledge

technical knowledge of motor vehicle paintwork damage and refinishing techniques, including:

damage and faults

dismantling and repair methods

paint types:

acrylic enamel

air dry enamel

clear over base (COB)

fillers

multi-layer

pearls

polyurethane

special effects

waterborne paint

two-pack paint

methods of sourcing current retail costs of vehicles and vehicle components and materials

vehicle inspection and damage assessment procedures and methodologies, including repair set-ups and dismantling procedures

current assessing and quoting methodologies

vehicle testing machines and procedures

current vehicle materials and retail costs

relevant automotive websites to locate current best practice and future trends information

assessor methodologies

general insurance industry knowledge, including relevant sections of:

Competition and Consumer Act

contract and insurance law

copyright law

Insurance Contracts Act

intellectual property

Motor Vehicle Insurance and Repair Industry Code of Conduct

personal legal liability

State or Territory Fair Trading Act

methods of sourcing manufacturer and component supplier specifications, including workshop manuals and repair guides

applicable commonwealth, state or territory laws, regulations and standards relating to evaluating the paintwork of a damaged vehicle, and suggesting repair materials, equipment and processes, including:

environmental regulations

legislation

Workplace Health and Safety (WHS) Act

workplace policies and procedures relating to evaluating paintwork of a damaged vehicle, and suggesting repair materials, equipment and processes, including:

quality requirements

recording and reporting procedures

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to workplace operations and satisfy all of the requirements of the performance criteria and required skills and knowledge.

A person who demonstrates competency in this unit must be able to:

observe safety procedures and requirements when evaluating vehicle paintwork

locate and interpret relevant information

identify the paintwork refinish required for a range of damaged vehicles

identify paint problems for a range of damaged vehicles

select appropriate bodywork materials, equipment and processes for the paintwork refinish

determine the impact of decisions in terms of commercial, environmental and safety risks

document bodywork materials, equipment and processes.

Context of, and specific resources for assessment

Competency is to be assessed in the workplace or a simulated workplace environment that accurately reflects performance in a real workplace setting.

Assessment is to occur:

using standard workplace practices and procedures

following safety requirements

applying environmental constraints.

Assessment is to comply with relevant:

regulatory requirements

Australian standards

industry codes of practice.

The following resources must be made available for the assessment of this unit:

a range of vehicles with both minor and extensive vehicle damage

computer hardware, software and calculators

internet access

necessary tools and equipment

relevant information, including manufacturer specifications, workshop and body repair manuals

workplace technology.

Method of assessment

Assessment must satisfy the endorsed Assessment Guidelines of this Training Package.

Assessment methods must confirm consistency and accuracy of performance (over time and in a range of workplace relevant contexts) together with the application of required skills and knowledge.

Assessment methods must be by direct observation of tasks and include questioning on required skills and knowledge to ensure correct interpretation and application.

Competence in this unit may be assessed in conjunction with other units which together form part of a holistic work role.

Where applicable, reasonable adjustment must be made to work environments and training situations to accommodate the needs of diverse clients.

Assessment processes and techniques must be culturally sensitive and appropriate to the language, literacy and numeracy capacity of the candidate and the work being performed.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

OHS requirements may include:

correct disposal of hazardous materials and substances

first aid equipment

following emergency procedures

hazard and risk control

personal protective equipment (PPE) and clothing

safety equipment

techniques for manual handling, including shifting, lifting and carrying.

Workplace environmental practices may include:

clean-up management

dust and noise minimisation

waste management.

Workplace policies and procedures may include:

environment and sustainability

job specifications

manufacturer specifications and industry codes of practice

WHS

quality policies and procedures, including Australian standards

recording and reporting procedures

safe work procedures.

Legal requirements are to be in accordance with applicable commonwealth, state or territory legislation, regulations, certification requirements and codes of practice, and may include:

Competition and Consumer Act

Australian standards

award and enterprise agreements

confidentiality and privacy

copyright law

equal opportunity

duty of care

Motor Vehicle Insurance and Repair Industry Code of Conduct

WHS

relevant industry codes of practice

the environment.

Manufacturer and component supplier specifications may include:

Australian standards

diagrams and sketches

instructions issued by authorised organisation or external persons

inventory systems

material safety data sheets (MSDS)

original equipment manufacturer (OEM) design specifications and repair procedures

parts catalogues

safe work procedures for inspecting vehicles for saleable components

workplace specifications and requirements.

Tooling equipment may include:

protective covers

specialist tools, including:

colour spectrometer

decal template

elcometer

hand and power tools

key cutters

paint mixers

removal and adjustment tools

sealing and adhesive equipment

vehicle:

diagnostic equipment

measuring equipment

cleaning equipment

storage racks.

Materials and equipment may include:

calculators and general office equipment

computer hardware and software

digital camera

film thickness gauge

hoist

paint code list

portable light

protective covers

recording equipment, such as laptop or notebook.

Vehicle paintwork damage may include:

bolt-on vehicle painted components

bumper bar graze

hail damage

panel paintwork damage.

Paint problems may include:

blistering

delaminating

flaking

humidity bubbles

inclusions

incorrect:

colour

film build

mottle

orange peel

poor cover or hiding.

Vehicle Body

Sector

Loss Assessment or Repair Quoting - Paint

This unit contains employability skills.